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Has my account been Hacked???

Has my account been Hacked???

Plan

Free/Premium

Country USA

 

Device IPHONE XSMAX

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System IOS

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue: I was recently traveling in Asia.  I suspect that I have been hacked somehow.  While streaming thru my phone; my music will randomly cut off and change to latin music (I've never selected nor downloaded this type of music); it also shows "you are listening on iPhone (random latino/hispanic names appear here)".  I'm always on secure wifi at home or work so this shoud not be happening.  I suspect it is linked to my travels.  I've tried logging in on computer and cannot get any links for Spotify to open making it appear that Spotify has shut down all web links.  HELP!!!  HOW do I recover my premium account and shut off all hackers controlling my music??  Desperate for advice! 

 

Reply
1 Reply

Hey @MammaCaps, and welcome to the community.

Hope you're doing great! 

 

Sorry to hear that you think someone else has gained access to your Spotify account. I'd recommend checking this page for more info and the next steps to take.

Have a nice day 🙂 

Billy-JSpotify Star
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