Announcements

Help Wizard

Step 1

NEXT STEP

Have a premium account but can't access it

Have a premium account but can't access it

I have a premium account but cannot remember my email for the account and the password but know my user name. 

Please can anyone help me as I'm paying for something I cannot access because of my own f#c# up.

I want to chat to someone live on Spotify but can't find any link to do this..

 

Reply
1 Reply

Hey,

Thanks for reaching out, and welcome to the Community!

I’m sorry to hear you're having trouble. I recommend checking out the ”Problems logging in” support article for more info.

In case you will need to contact to Spotify complete this contact form.


This should help clear things up! 

Suggested posts