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Have a student discount but sometimes get charged 10$

Have a student discount but sometimes get charged 10$

Hi, 

 

I have a student discount  and I have been charged 10$ on some months and 5$ on other months.  How can I talk to someone to get this refunded? I already tried contacting spotify through mail but that hasn't worked out.

 

Thanks

Reply
1 Reply

Hi, @Beiita1!

 

Welcome to the Spotify Community.

 

In this case, it's possible that your student discount reached the end of its annual period. No worries, you'll just need to cancel your suscription and re-apply for the discount.

 

If you'd like to get a refund for your last payment, you'll need to get in touch with our Accounts from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

Don't hesitate to drop us a message if you need us again.
 

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