Have another account with Premiuim but forgot password and email

[MurpyDurpy]

Seems like a bit of a weird thing to happen, but mom has an account with Premium, but she logged out of it by accident. We can’t remember the password and for some reason, none of the emails we have work. Is there someone or some way to change the password without the email?

[Robert_W]

Hi there, thanks for coming to the Spotify Community.

Sorry to hear you’re having some trouble logging into your account. I’d recommend checking out this guide to resetting your password here.”Change or reset your password”. However, please note if you created your account with Facebook you’ll need to reset your password at Facebook.com.

Get back to me right here if you’re still having trouble after reading that FAQ. Thanks!