Help Wizard

Step 1


Have been logged out of my other account on every device

Have been logged out of my other account on every device






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

I was logged out of my account on every device when I woke up this morning. I remember the email and password and username, however, it does not work on any device even after clean reinstalls. I tried to see if I made an account with the same email if it would put me back into my account, but all it did was make a whole new account. I am also not getting any password reset emails to that email. The email is correct because I have it saved to my computer the email and username used for the account.

1 Reply

Hey @makandov thanks for reaching out to the Community,


Spotify recently logged people out of there accounts for secrity reasons. Can you try resetting your password? If that does not work, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!



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