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Have to login when offline

Have to login when offline

When I take my macbook to a different location other than home, spotify asks me to login which obviously I can't as I'm off line. I change the

settings in preferences to offline before I leave home but it still does the same. I have no problem with Ipad or iphone. Can anybody help please?

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1 Reply

That's weird.

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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