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Having terrible trouble logging in

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Having terrible trouble logging in

I have a premium account and a free account.

 

Unfortunately I can't remember the email or username I used to sign up with for my premium account. Is there any way to help me out with this?

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I suggest you contact support so they can maybe help

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

Try to include as many details as you can (including for the username/email box)

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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3 Replies
Marked as solution

I suggest you contact support so they can maybe help

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

Try to include as many details as you can (including for the username/email box)

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks very much Matt!

You're welcome! 😃

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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