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I have a premium account and I went on to "add member" and sent a link to my daughter. Right now she is, for some reason, on the "Spotify Free" even though I have been paying for Premium. Nevertheless, now that I have upgraded to Premium Family and sent her a link to her own personal e mail address(different to my spotify account), when she clicks on the link and puts in our home address the message she gets is
"You can't join your own plan" On her spotify account her current plan is "spotify free"(she also got message: "you can't upgrade to Premium in the app...") Def frustrating and I'm not sure if you can use the same technology as perhaps, Netflix, to make it easier for users to add members, especially when we pay $15/mos which should have enough room to make things user friendly. Thank you kindly for your attention and hopefully the issue can be resolved with some direction.
Solved! Go to Solution.
Welcome to Spotify Community and thanks for reaching out here!
Please, maybe your daughter is trying to accept the invitation you've sent her while your own Spotify account is logged in the device. Please, let's try to follow these tips:
If you have any other further questions or need more help, let me know! I'd love to help!