Hello Guys, I Forgot my password but I'm still pay...

MassiSardoGrill · 2015-03-20

Hello guys.
I've a big problem with my spotify account.. I'm still paying 9.99£ pm but I'm not using spotify from long time.
the problem is that I forgot my password, but I can give to you my bank account details to check and fix this problem.
thank you for your help

MattSuda · 2015-03-20

I suggest you contact support so they can help you. Make sure to include the account details

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere