Help! I have been hacked!

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Help! I have been hacked!

sksksk
Newbie

My account have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address, postcode, phonenumber and password that are now associated with this account are not mine. And the perimium is paying by my phonebill.

 

I send an email to the support about my problem! But they will send the awser to the hackers email!

 

Please help me!

 

1 Reply

Re: Help! I have been hacked!

jean3601
Community Legend

Hello @sksksk, Welcome to the community! :)

 
Due to the nature of this issue you can contact Spotify support here to assist you with your issue :)

 

https://support.spotify.com/us/contact-spotify-anonymous/

 

This Contact Form will allow you to choose to which email Spotify support replies to :)


If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you :)

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you :)

I hope this helped solve your issue :)

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