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Help! I want to cancel my subscription, but Spotify wont let me

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Help! I want to cancel my subscription, but Spotify wont let me

AbiMai
Newbie

So, I try clicking "My Account" on the player and nothing actualy happens. I need to cancel it NOW because I can't afford it. I've been trying to do this for a while and it's taking my money when I don't want it to. I NEED THAT MONEY TO EAT, that £9.99 could have gone towards a few days worth of food, but now I have to starve for almost a week for serives that I didn't even get. It's funny because last time it took my money without me wantinf it to, I still didn't get what that money payed for which is no adverts. And guess what? I STILL GOT ADVERTS regardless of the fact they took money that I could not afford to pay. If they took money that I wouldn't afford to give I should atleast get the correct services for it.
I demand my money back.

1 Reply

Re: Help! I Want to cancel my subscription, but Spotify won't let me

Taylor
Community Legend

HI, and welcome to the community!


Apologies for the inconvenience.

Have you tried cancelling it from your subscriptions page?

 

If it still doesn't work, I suggest you submit an online contact form; and someone at Spotify should be able to cancel it for you, and if you didn't get the premium features, maybe refund you.


If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

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