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Help My account was Hacked!

Help My account was Hacked!

I woke up this morning and my spofity app on my phone logged me out. I tried to login but I couldn't. I hopped onto my computer to see if I could login there but alsa i could not. I tried resetting my password but when i went to my email i get the link i saw an emial saying that my email address was changed to something else very weird . please help i was an premium user. I had many playlists and would like them back please. If anyone could help me get my account back. please do.

I have replyed to the email saying my email was changed and go no awnswer back. I did some searching and i found that my account information is on a pastebin form online. I think this serves as proof someone hacked my account. please help me get my account back.

 

Reply
1 Reply

Hey there!

 

Welcome to the Community and thanks for reaching out to us.

 

 

Don't worry, @nag3000It would be best to reach our Support team via this contact form so they can look into that account. If you have already done this and you've only received an automated reply so far, try replying to it and one of our folks should help out.

 

Remember that you can also reach us via Twitter @SpotifyCares.

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