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Help Needed to Recover Account

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Help Needed to Recover Account

Plan

Free/Premium

CountryUSA

 

Device

HP laptop

Operating SystemWindows8

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue My laptop hard drive crashed Saturday night. I need to recover my account and hopefully recover my playlists(UserID: OlMansmuzik2014!) i have  creatated for the last 4years. I need to change my sign up email and password. Any help/info greatly appreciated. Thanks and happy Holidays to us All

 

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Accepted Solutions
Marked as solution

Hi there! I'll be here help you out.

Do you remember any of your login info? If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with. You can also check out this Support article on how to find your accounts. Once you know your email address, you can request a password reset for your account here.

Hope this helps and let me know how it goes!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hi there! I'll be here help you out.

Do you remember any of your login info? If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with. You can also check out this Support article on how to find your accounts. Once you know your email address, you can request a password reset for your account here.

Hope this helps and let me know how it goes!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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