Help! Premium not working on any device~

[FrancoiseG]

this afternoon, I upgrade my account to premium

but it is not working on any device, mobile, ipad, even on PC~

My account info shows that I am a premium account until Sep. 21

but when I log in on mobile, it still shows my free account info.

and my PC Spotify still play ads for interval

Help!

[oripast]

I have the same problem!!

I want to contact with their support group, but i couldn't even find an email adress....How radiculus?

[oripast]

I find out the contact form finally...It's not that esay to find...pending reply...

[Fatlap]

Same here
I already sent an email to contact them but no reply 😞
I repeated logo n log off process many many time
Aww really angry now

[LalaLand2014]

I'm having the same issue.  I've uninstalled from my PC and reinstalled hoping it would start premium but it does not work.  Please let me know if you get answer/solution from Spotify.   I've never hasd problems before and even though it's only $10. I want it to work since I'm paying for it! 

[Peter__]

I've raised this as an issue via the Rock Star channel too.

What country are you guys in?