Announcements

Help Wizard

Step 1

NEXT STEP

Help - Random people connecting and controlling my Spotify

Help - Random people connecting and controlling my Spotify

Can someone please tell me how to prevent random people from connecting to my Spotify? This happens numerous times per day. I will be listening to music, and then someone else will start controlling it (see below). I have signed out of all devices multiple times and even changed my password. These people are also able to delete my playlists. Very frustrating. Any advice/help is appreciated. Thanks

 

 

IMG_4117.PNGIMG_4115.PNG

Reply
3 Replies

Hey @user-removed! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Here's a little tutorial for this issue:

1. Change your password via the password reset page

2. Go to your profile page

3. Scroll down

4. Click the 'Sign Out Everywhere' button.

Screenshot_4 (3).png

 

And after this these random people cannot  access your account anymore. ^^

Peace

Thanks, I did change my password and sign out everywhere, and they are still connecting some how. Always different people...

Hey @user-removed! 

 

I escalated your issue to the Spotify support.

You will get help soon. ^^

 

Peace

Suggested posts