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Help for acces

Help for acces

I can't acces to my account because i don't remember the password and the email with with i opened the account.

how can i know it?

i every month pay 9.99 without using the account.

can someone help me?i open thi account for write this mail.

 

Reply
5 Replies

Hello @marioemaura,

 

Really sorry to hear that you are paying for Premium with an account you no longer have access to. You will need to contact Spotify directly. Please follow this link; https://support.spotify.com/bg/contact-spotify-anonymous/

 

I would also recommend that you contact your bank/paypal and request that they remove your card with immediate effect. (that way you know that you will no longer be charged).

 

Thanks,

 

Let me know if i can help you further! 🙂

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Thank you really!

It's okay @marioemaura, let me know how everything goes! If you need further help please do not hesitate to contact me/us.

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What's a Spotify Rock Star, and how do I become one?!
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They answered me with a autoatic email thet don't help me...

Reply to the e-mail for a faster reponse, someone should get back to you within 48 hours.

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What's a Spotify Rock Star, and how do I become one?!
Follow me: Snapchat | Twitter | I'm a Blackstar!

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