Help for student premium registration

[JoboyFrancisco]

I need help. Seems sheerID does not verify my documents (all are readable and clean and all are payments of my tuition fee) 

[Maxim]

Hey @JoboyFrancisco,

I'd recommend reaching out to SheerID about this. They're the ones who verify the documents and stuff.

Thanks!

[ibrahimislr]

I realise that you hava charged me two times. I have student account. Why are doing like that? Please refund my money.