Help please! Wrong User listed in top right corner

[jraz123]

I have seen multiple threads on this and have removed the facebook connection in the Preferences tab.  My profile list me but I still see my wife's facebook name in the right corner and the mobile version.  We tried re-installing, rebooting, etc.   I also emailed Spotify Customer Support and nothing back. 

[jraz123]

We have "disconnected from facebook" nder preferences on both of our accounts and this problem persists.  We have been dealing with this for about 2+ years and are finally trying to resolve it!  

[Peter__]

What is your Spotify username?

[jraz123]

Mine is jrasinski (jrasinski@gmail.com).  

[Peter__]

That account isn't showing as connected to Facebook on your public profile:

It is most likely cached data being displayed from inside your apps although a reinstall should have cleared that out. 

[jraz123]

Right, i should NOT be connected to FB.  I disconnected from my account (and my wife's).  

But I still see a coupe "who to follow" on the right activity panel.

Should I try unistall>reboot>re-install?

I am running on MAC + iphone

Thanks for stickng with me!!!

[Peter__]

Yeah I would try that (again). On the Mac, can you follow the steps here?:
https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

There are some folders which you may need to delete manually.

[jraz123]

That link send me back to the main FAQ page.  Is there a specific thread you want me to follow? thx

[Peter__]

I'll do a quick copy and paste 😉

• Click Spotify in the menu bar, then Quit Spotify.
• Open Finder then click Go > Library in the menu bar. (You may need to hold the Alt key if Library isn’t visible).
• Open Caches and delete the com.spotify.Client folder.
• Click the back arrow.
• Open Application Support and delete the Spotify folder.
• Go to http://www.spotify.com/download and reinstall Spotify.
• Don’t worry about losing your favorite songs - all your playlists will be waiting for you when you sign in again. You’ll just need to redownload any previously synced music.