Help: "A Facebook error has occurred..."

[dudifudi]

Hi,

how can I open a support ticket? I just bought a new smartphone (Fairphone 2, running Android 5). After installing facebook and Spotify, I can't log in to Spotify. I have a Premium Account associated with my Facebook account. Whenever I press "Login with Facebook" all i get is "A facebook error has occurred. Please try again." This error appears immediately, the app doesn't seem to check much. This error is persistent. I have reinstalled both Facebook and Spotify on my phone. I have logged in to Facebook. PLEASE HELP.

[Dawnbreaker]

Thanks, that solved the problem.

[pangy]

it doesn't work for me i did eveyrthing the steps told me to do

[Craigmcdowell]

Does this have to be done on a pc or can it be done on mobile browser? Thanks

[user-removed]

Tried this but now it's saying my username and password isn't correct.

[11130992595]

I have the same problem....i can connect with facebook on my computer but not on my phone or tablet...i tried everything you wrote but it didn't work....so is there another solution? 

[TikTak]

Same. Been like it for 2 weeks now. Everything I've tried doesn't fix it. Anyone with any ideas .... 

[12NMilnes]

Only works if your Facebook account is setup using an email address as your account.  Mine uses my phone number and this does not work.  Thanks spotify