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Help recover a lot account

Help recover a lot account

Recently I re-downloaded my Spotify to find something. However upon logging in it withdrew a charge for premium and I was unaware. I have logged out of said Spotify. When logged in I remember viewing my account and it didn’t have a user name or wasn’t under a specific email I’ve tried everything I possibly can and they don’t seem to have a support hotline or anything. The only information I have is proof of withdrawal and I don’t know how or if I can recover the lost money or account for that matter to even make use of the premium. What do I do?

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1 Reply

Hey there @NickalasL,

thanks for posting !

 

I recommend you use this help page to try and locate accounts listed with your details.

 

However, in case of refunds or accounts checks you can use this help page for further info.

 

Hope this helps 😃

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