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Help with Changing from Australia to UK Subscription

Help with Changing from Australia to UK Subscription

Hey


I have been in Australia for two years and have signed up to Spotify and paid from a Australian bank account. 

I am now returning to the UK and want to change details to UK.


I have been through my account attempted to change bank details, I have then been prompted with a change of country where I selected UK.

It is at this point I am taken to a page asking me to sign up for a family subscription which I don't want. I just want my idividual subscription taken out of my UK account. I can't skip the family subscription and my details haven't changed.


What am I doing wrong or is there an easier way,  can I just ring spotify and talk to someone rather than messing around!


Cheers

Liam  


 

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1 Reply

Hey @Liam147,

 

If you updated your payment method to an UK payment method and your billing address to an UK billing address, then your country will be changed to UK at the next payment date.

 

Hope this helps.

MaximSpotify Star
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