Help Wizard

Step 1

NEXT STEP

Help with an account that was deleted

Help with an account that was deleted

Hi, Ive been a member of Spotify for almost 3 years. Yesterday while working out, Spotify logged me out. I then spent time on a computer/ iPad trying to log in with my username/ email and it says that my account does not exist. I've been using the email associated for months now! Help please! And on top of that it already renewed my membership today and I don't have an account 😞
Reply
1 Reply

@Dira_g

 

You can log into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

You can check the status of your subscription here:
 

 

If everything looks ok, logout of the app in your phone, and be sure to use that username, and not your email address, to login back to your account. It's the one with the Premium features.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts