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Help

Casual Listener

Hello guys. The account ive been using belongs to my father. Unfortunately my dad just passed away this past wenedsday. I am asking for your help since i dont want to erase all his music and i guess im just trying to keep the account active as a way to remember him. Please help me. Thanks

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Re: Help

Rock Star 24
Rock Star 24

Hey @Hi8otr,

 

What can I help you with? If you'd like to keep the account active, all you need to do is log in from time to time 🙂

MaximRock Star 24
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Re: Help

Casual Listener

Hi. Thanks for your response. I would like to keep it active and start paying for the plan my dad had with my credit card since his will no longer work and all the notifications and emails are shipped to his address and will be lost since i dont have his password

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Re: Help

Rock Star 24
Rock Star 24

I'd recommend reaching out to Support so they can look into this.

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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