Help

[Dindabhakti]

Hello to everyone who read this i hope you understand. Here is my problem : I change my device then I logged in to the device ( samsung a8+ ) then my music that I downloaded it's should be re-download . That's okay. But... when I start to play a song it's like stop in the middle ( there's  a green sign whih is it's already dowloaded ) then I skip to the next song it wont play. Can you guys help me .

Thank you.

[user-removed]

Hi @Dindabhakti! Help's here!

Would you be able to try doing a clean reinstall of Spotify? It'll really help find out what's happening here! Find out how to do one over here: https://support.spotify.com/article/reinstallation-of-spotify/ 🔍

Cheers!

/T