Help

[Shadee101]

My Spotify keeps saying I'm abroad ? I think cause I downloaded it in Amsterdam, now I'm in England and it's not allowing me to login ...the language is in Dutch but I'm here In the uk

[kbrooksc]

Hi there!

When you created your account, did you create it via Facebook? If so, your account settings are linked to your facebook country. 

[Shadee101]

I didn't create my account via Facebook

[kbrooksc]

Gotcha. And you've confirmed that your account is in the correct country it looks like. 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.