Help Wizard

Step 1

NEXT STEP

Hey! need help with 1+2Month deal

Hey! need help with 1+2Month deal

Hey!

I just started my premium after adding my CC but now I cant buy the 1+2 month deal and it lasts only till 21.12



Any advice? 

Reply
3 Replies


@kata23 wrote:

Hey!

I just started my premium after adding my CC but now I cant buy the 1+2 month deal and it lasts only till 21.12



Any advice? 


Hey @kata23,

 

Is it the deal at https://www.spotify.com/holiday/?referrer=paypal you're trying to get?

Basically, yes. The only thing i can do there now is Update details or cancel sub. 

I really wanted the offer, but I thought if I buy the 30 day trial I can buy the offer afterwards. 
I mean, I did not think that the website has 2 same offers.

tl;dr
Bought 30day trial instead 1+2, is there any way to rever this
One thing though, why there are two options to buy the sub. 

Thanks, 

kata23

 

I wrote an email to the customer support to ask for a revert. 
I really do not want to pay more for the same service and the website had 2 offers the same time. How should I know that trial counts as premium? How should I know which one I am buying? I know it might have been shown during the transaction, but please make it clear and refer the customer or give some kind of a warning when doing such transaction. Seriously. 

 

Suggested posts