Hi I'm a Smart user

[Trishyy]

I tried several times the premium subscription but I didn't recieved the PIN already were I don't know whats happening. Please fix it ASAP! 09186502364 thats my number

[FabianS_Bogota]

Hey @Trishyy!

That's not cool. What's the payment method you're using? You can see some info on how to subscribe and payment methods available here.

If you need it, our support team can take a look at your account. You can reach them over Facebook or Twitter at  @SpotifyCares or via email here.

Let us know how it goes.