Hi I want to know why I was charged twice in the one month.

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Hi I want to know why I was charged twice in the one month.

LauraClarke1
Newbie

i want to know why I was charged twice in one month, on the 20th of January and then again today. 

Can you please tell me how to rectify this situation. 

I don’t want to be overcharged, I feel like I have to keep a very close eye on when my Spotify is renewing. This shouldn’t be something that I have to monitor. You should have a proper billing system that takes it out at the correct time.

Thanks 

 

 

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Re: Hi I want to know why I was charged twice in the one month.

Rock Star 15
Rock Star 15

Hey there @LauraClarke1,

thanks for reaching out to the community !

 

Seems like you might have more than one accounts listed under you details.

Please use this help guide to locate all accounts you have subscribed to.

 

In addition, please use this help page of possible reason for being charged twice and along with it is the Spotify Refund Policy attached here.

 

Hope this helps =)

OneByBooRock Star 15
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