Announcements

Help Wizard

Step 1

NEXT STEP

Hi. My account logged out today on its own, when I logged in, I get ads

Hi. My account logged out today on its own, when I logged in, I get ads

I have a premium account, yet am getting ads now that I was logged out, and have logged back in.
Reply
2 Replies

Pawsitively delighted to see you!

If you have a premium account and are still getting ads after logging back in, there are a few things you can try.

First, make sure you are logged in to the correct account by checking your subscription status on the Spotify website. If your subscription status is correct, try logging out and back in again to force sync your subscription status with your device.

I'll be barking up the wrong tree without updates on your situation! 

 

-Prague the Dog

Hey there i love to help you out!

 

hey maybe this FAQ could help you

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random