Home screen is showing blank

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Re: Home screen is showing blank

Regular
Same question from my side too
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Re: Home screen is showing blank

Rock Star 11
Rock Star 11

Hey @AkashAgarwal  & @user-removed ,

 

Thanks for your understanding on this matter.

 

With regard to account refunds please check out the following:

https://support.spotify.com/account_payment_help/payment_help/refund-policy/

 

All the best to you both!

Robert_WRock Star 11
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Re: Home screen is showing blank

user-removed
Not applicable

Hi,

Thanks for the reply.

 

The refund policy says we will be refunded within 14 days and if spotify premium is not used within those days. But I have been using the spotify premium and its features since the day I bought the subscription. Will I still be refunded? 

 

 

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Re: Home screen is showing blank

Regular
I would suggest to tale help from support team chat service.

They assured me to get the issue resolved
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Re: Home screen is showing blank

Rock Star 11
Rock Star 11

Hey @user-removed ,

 

In this case I'd reccomend contacting Spotify directly. Info will be in the link I gave you with regards to refunds.

 

I hope this helps.

Robert_WRock Star 11
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Re: Home screen is showing blank

Visitor

I had the same problem all I had to do was turn off the microphone and everything went back to normal 

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Re: Home screen is showing blank

Moderator
Moderator

Hey there,

 

Thanks for reaching out to us about this! 

 

When you experience something like that, the first thing to do is run a clean reinstall

 

If that doesn't do it, make sure nothing in the phone's Settings is preventing Spotify from playing. You can do so by going to: 

 

  • Mobile Settings> Apps> Spotify> Permissions. Allow everything you see there.
  • Mobile settings> Apps> Spotify> Battery> Optimize battery usage> select top All (not optimized for apps)> Spotify> disable.
  • Afterwards, you can restart the device.

Let us know if you've tried theseand if they fixed it for you!

 

PetyaModerator
 
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