How can I cancel my family plan?

[freyaa17]

How can I cancel my family plan? I have only found the option to change my invites but not to cancel the whole plan. Please help 😞

[Maxim]

Hey @freyaa17,

You should be able to manage your subscription here: https://www.spotify.com/account/subscription/

Let me know how that goes!

[freyaa17]

There is no option to unsubscribe there, it only says that my pay method failed and I'm unable to renew my family plan for another month.

I don't want to keep paying this Plan and I can´t find the way to unsuscribe or to remove my credit card 😕

[Maxim]

Can you try to cancel your Family subscription on the "Plan familiar" tab?

[osornios]

Hola @freyaa17

Prueba hacer esto:

Ve a tu pagina de suscripcion --> http://spotify.com/account/subscription/

Dale click en ACTUALIZAR MIS DATOS. Alli te debe salir una opcion que dice 'Quisieras cancelar tu suscripcion?'. Alli es donde debes dar click y cancelar.

Para quitar tus datos de pago, una vez cancelado, vuelve a la parte de ACTUALIZAR MIS DATOS y dale click. Ponle palomita a 'Quitar' y luego 'Cambiar'.

Nota: Si tienes Premium activo, no podras quitar tu informacion de pago. Es por eso que se debe cancelar primero y luego intentar quitar tus datos de pago.