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How can I get my disabled account back?

How can I get my disabled account back?

 

Plan

Used to be Premium

Country

Canada

Device

iPhone XR

Operating System

iOS 14

 

My Question or Issue

I tried to open my Spotify account but was told it got disabled. I figured it could be because I was late to updating my credit card information but I never got a notification telling me when I had to update it by. I just want to know how I can get my account back. It's connected to my Facebook account so I know that it's still active.

Reply
1 Reply

Hey @kinsheii, thanks for reaching out to the Community!

 

Please check out this support article for more information and the next steps to take.

 

Have a great day ahead!

Billy-JSpotify Star
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