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How can i reach back my spotify account only with Paypal infos?

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How can i reach back my spotify account only with Paypal infos?

Hi all! 

 

All the subject is on the title. I recently re-formated my computer, and yet i don't remembre what's my spotify ID. yeah, it's because i had 3/4 acounts. But my main acount isn't my Facebook account, so, my question is, can i recover my ID only with Paypal infos? 

 

I have an Unlimited account, and Paypal is used to pay this.

 

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Marked as solution

Hey there.

 

You can ask your account details using form.

 

Personal information is needed and it's not good to talk about this at public forum.

 

http://www.spotify.com/about-us/contact/

 

Let me know if you need help with contact forms!

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Marked as solution

Hey there.

 

You can ask your account details using form.

 

Personal information is needed and it's not good to talk about this at public forum.

 

http://www.spotify.com/about-us/contact/

 

Let me know if you need help with contact forms!

Well, i contacted the support. How fast are they  to answer me?

They are very fast.

 

Everyone is promised to get answer within 1-2 days.

Well. I'm gonna wait for them so. Hope they will be faster than 2 days, lining without music is impossible for me.

 ^^

4 days and still no answer... Should I rewrite my email in english? Because i written the first in french.

Can you let us know your case number here and we can ask for it to be chased up for you? 

The case number is in the automated email reply you get when you get in touch. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

My case nomber is 

00906619

 

Hope it wil be resolved soon... I paid for a month, and that will be the 5th day without Sportify... 

Escalated that for you 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hi there! You'll hear from our team shortly--we've made sure your case is in the right hands. 

 

Please note that if you use the contact form you might receive an automated email. If so, please just reply again--you'll reach our CS team. Thanks!

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