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How can my spotyfy need I to pay premium while I'm paying with stop order

How can my spotyfy need I to pay premium while I'm paying with stop order

Order. I lost my phone last month so I bought another phone and downloaded spotyfy but it needs premium why bcoze I'm paying every month.
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1 Reply

Hey

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

 

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.


You can login to the website with that username to check the status of your subscription, and your receipts.

 

Hope it helps. 🙂

osorniosSpotify Star
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