How come when I try to purchase premium online, it says, card company is having a bad day?

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How come when I try to purchase premium online, it says, card company is having a bad day?

Newbie
When I try to purchase premium and the free 30 day trial with my AMEX debit card, it won't let me purchase it?
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Re: How come when I try to purchase premium online, it says, card company is having a bad day?

Rising Star 1
Rising Star 1

I suggest you contact support so they can help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

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