A couple months ago I downloaded a free service from Spotify off facebook. I never purchased any subscription or entered in any kind of credit card information. I enjoyed the service until I found out a few days ago that my girlfriend's maxed out credit card has been charged for a subscription for Spotify that I certainly never signed up for. She doesn't even have an account. The card is not one that she ever uses and neither of us can figure out how that card number got put on my account. I seem to be signed up for a service until may, but I want it cancelled right now and to have her card credited the money that spotify charged it immediately. This is Fraud and spotify should be aware that illegally taking someone's credit card information is a very serious offense. Neither I nor my girlfriend are stupid and we do not intend to simply let this go.
I have tried to contact the lame and pointless Spotify "help support" but they have yet to even respond to any of my emails. This is very important and I am absolutely beyond frustrated that there is no way to get in touch with someone over the phone. I hope that posting this to the community will get some kind of attention so that it can be settled if not I do intend to take this as far as it has to go to get the money reimbursed that they stole.