How do I EMAIL SPOTIFY?????

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How do I EMAIL SPOTIFY?????

dwilliams84
Casual Listener

I am a new premium member and I'm having an issue with playing my music offline. I cannot find a place to email someone for customer support anywhere.....This has to be the worst music service I have ever tried....

26 Replies

Re: How do I EMAIL SPOTIFY?????

DasPeter
Community Legend

Hello!

You can contact Spotify here.

This link will ask you to enter your Spotify account, then you'll be given options to explain your problem.

 

Spotify will email to the address linked with your account.

If the mail you receive is an automated email redirecting you to the community or to the FAQ, reply back to that address (even if it's from a no-reply email)

 

That way Spotify staff can get in contact with you.

 

Hope this helps! 

 

 



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Re: How do I EMAIL SPOTIFY?????

Rock Star 24
Rock Star 24

The correct link is here:
https://www.spotify.com/about-us/contact/contact-spotify-support/

MattSudaRock Star 24
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Re: How do I EMAIL SPOTIFY?????

DasPeter
Community Legend
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Re: How do I EMAIL SPOTIFY?????

Gator-6165
Newbie
I am a Spotify member my username is Gator - 6165 I only want to keep this account and I like to cancel my other account I don't recall the password on my other account that phone is no longer in use Gator 6165 is attached to 619 758 5967 I no longer have 619 905 788 8 please cancel that number both numbers payout on the 9th of each month so August 9th I only want to pay one number get back with me because I don't have the money to pay the other bill because the phone is not on anymore thank you

Re: How do I EMAIL SPOTIFY?????

16jalo
Newbie
There is no way to email or contact Spotify. I am done with spotify

Re: How do I EMAIL SPOTIFY?????

KamuSpotu
Casual Listener

They are super unreachable! WTWhy This stupid contact situation!

Re: How do I EMAIL SPOTIFY?????

olland80
Newbie

Hi. I just sign in for a premium member.

Paid was done. 

But the day after my account was loged out somehow. And i cannt login again.

Where can i contact or anybsuggestion guys?

Re: How do I EMAIL SPOTIFY?????

DONCUBANO
Newbie

**bleep** YOU MORON!!!

Re: How do I EMAIL SPOTIFY?????

woolbert
Newbie

They are trying to play the cost cutting game by making support almost unreachable. I'm in the situation where my username is obviously linked to an account but the reset doesn't go to any of my known email addresses. I can't contact them because I can't login. My only remedy is to make yet another account, which will muddy the issue more for their support, but it will juice their stats. Horrible tactics and awful support

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