How do I claim my artist account with my new account?

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How do I claim my artist account with my new account?

chgeri
Casual Listener

I claimed my artist account with my old account, but now that account has been shut down (due to privacy reasons), and I can't reclaim it with my new account. I have written to the Spotify Artist support, but I haven't gotten an answer back yet. Is there a way to add my new account to my artist account, with my old one being shut down? 

5 Replies

Maxim
Rock Star 24
Rock Star 24

Hey @chgeri,


You can request access to Spotify for Artists at https://artists.spotify.com/c/add-artist 🙂

MaximRock Star 24
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chgeri
Casual Listener

Hi! I have already tried that. Whenever I try to do it, it says "Your profile is already verified! That means your team claimed your profile and can invite you right now.", since I have already claimed with my old profile, which has now been shut down. 🙂 However, I can't add my new account to the artist page, because it is shut down.

Maxim
Rock Star 24
Rock Star 24

Okay. When did you reach out to Artist Services?

MaximRock Star 24
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chgeri
Casual Listener

12 hours ago. I have learned since then that it takes a couple of days for the artist services to answer! 

Maxim
Rock Star 24
Rock Star 24

That's correct. It can take hours, days or maybe even weeks 🙂 There's no guaranteed response timeframe.

MaximRock Star 24
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