Announcements

How do I claim my artist account with my new account?

How do I claim my artist account with my new account?

chgeri

I claimed my artist account with my old account, but now that account has been shut down (due to privacy reasons), and I can't reclaim it with my new account. I have written to the Spotify Artist support, but I haven't gotten an answer back yet. Is there a way to add my new account to my artist account, with my old one being shut down? 

Reply
5 Replies

Maxim

Hey @chgeri,


You can request access to Spotify for Artists at https://artists.spotify.com/c/add-artist 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

chgeri

Hi! I have already tried that. Whenever I try to do it, it says "Your profile is already verified! That means your team claimed your profile and can invite you right now.", since I have already claimed with my old profile, which has now been shut down. 🙂 However, I can't add my new account to the artist page, because it is shut down.

Maxim

Okay. When did you reach out to Artist Services?

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

chgeri

12 hours ago. I have learned since then that it takes a couple of days for the artist services to answer! 

Maxim

That's correct. It can take hours, days or maybe even weeks 🙂 There's no guaranteed response timeframe.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Env: prod