How do I connect my email when it says that someone els has been using it?

[#1]

When I try to connect my email address, it says that there is already another account using that email address.

[MihailY]

Hey,

Thanks for reaching out.

The first possible scenario is that you've created the other account by accident. If that's the case, you can set up a new password here using your email, access the account, change the email to a different one and close it. This will allow you to register the desired email address for your main account.

However, if you're absolutely sure that it wasn't you who created the other account, feel free to reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

We hope this helps.