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How do I stop the adverts on my premium account subscription

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How do I stop the adverts on my premium account subscription

Constant adverts and telling me to upgrade to premium, why
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Hey @24930998 ,


You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number login with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png

 

This support site could be helpful too 🙂

Have a great day!

Luke

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1 Reply
Marked as solution

Hey @24930998 ,


You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number login with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png

 

This support site could be helpful too 🙂

Have a great day!

Luke

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