Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I moved back to the UK and i cant use it, what a load of BS 😞
Solved! Go to Solution.
Hi @AaronAus!
Welcome to the Spotify Community; I hope you have an awesome time here!
Have you checked out this article?
If you'd like, you can get in touch with the customer service team directly using the online contact form and they might be able to help you out!
If at any point you get an automated response directing you to the community or help pages, you will need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
Did you like this post? Please add kudos below!
Did this post solve your issue? Accept it as a solution below!
Hi @AaronAus!
Welcome to the Spotify Community; I hope you have an awesome time here!
Have you checked out this article?
If you'd like, you can get in touch with the customer service team directly using the online contact form and they might be able to help you out!
If at any point you get an automated response directing you to the community or help pages, you will need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
It says user profile isnt allowed offline ? i dont understand why it wont let me online 😞
and it said i cant use abroad or something, i changed my country on the website but it still wont work
Edit - Its fixed 😄
i just needed to log in and out lol
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…