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How do you unsubscribe from Spotify emails?

How do you unsubscribe from Spotify emails?

I have unchecked all of the boxes that ask to email me, and I have checked the box to "disable all email notifications." Why am I still receiving emails for 9 music suggestions? How do I make it stop?

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5 Replies

The only way to recieve e-mails is checking the boxes.  Maybe you forgot some of them somewhere..

~And let the music touch your soul!
Need help? Maybe I can help you! [PT-BR / EN-US]

Hello and welcome to the community! 🙂

well as @Morgadon already mentioned you won't get e-mails when you uncheck/check all the boxes ;). Can you please tell us if you'll recieve any e-mails afterwards? If so please answer so i'll explain this furthermore 😉

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

I received a new email for 8 music suggestions on November 21st.

 

Here's a screenshot of my email notification settings:

http://i.imgur.com/220louV.png

This is really really weird.. If i was you i would contact the spotify support... good luck!

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

I would suggest getting in touch as above. Sometimes the system creates a duplicate ghost account which has notifications turned on that you can't access to shut it off. The support team should be able to clean it up for you.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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