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How long for a response from contact forms?

How long for a response from contact forms?

Avatar of tickledpinkies
Casual Listener
2016-04-06 08:09 PM

I sent a request first thing and it's now 11 hours later. How long should I expect for reply?

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Avatar of ryanmedia
Roadie
2016-04-06 09:19 PM

Hey @tickledpinkies.

 

Support usually replies within 24-48 hours.

 

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

ryanmedia | Rising Star & Twitter Expert | Spotify RSP

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