Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountry USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi). Today I noticed my coworker's computer showed up on my list of devices. This is dis...
I recently updated my payment method, and I received a receipt via email. This receipt is in a language that I don't understand. I can't read or speak it. It looks like one of the native languages in my country, but I can't be 100% sure. The second h...
No se me ha reembolsado el pago realizado este mes
no me deja ingresar a mi cuenta ya que dice que la combinación de mi correo y contraseña no es correcta y no me deja ingresar desde otro dispositivo y quiero quitar el premium ya que en esa cuenta estaban los datos de mi tarjeta y no sé como hacerlo
I am having trouble e we other inviting collaborators too but the link works for some people and not for others. How do I subscribe and post this info on the community thread and how do I know that I’ve voted and will be notified when it is resolved ...
I'm unable to connect Spotify to my Google Nest Mini from any device logged into my account. I can connect to my wife's Nest Mini, and she can connect to my Nest Mini (as well as her own).I have:1. Rebooted the Nest Mini2. Unlinked/relinked my Spotif...
Tenía una cuenta abierta con un correo y mi hermana me iba a compartir Spotify premium para duo me meti al link Que Ella me envió y la página me sugirió una cuenta y creí que esa era la mía pero no era y ahora no logro volver a iniciar sección en mi ...
Have been using Spotify Free but now cannot, "Get Spotify Premium to listen" message and cannot connect to outputs. Have uninstalled and reinstalled to no avail.
I bought the premium plan but my account didnt upgrade to premium, even though i paid. WHat should i do?
Device list contains old entries. Every time a disable the amazon skill and reeanble it it creates a new entry and the old ones still remains
Currently, upon logging in to my account from a new device, I receive an email containing a verification code that must be entered to complete the login process. While I understand the security purpose of this feature, I would like to disable it for ...
Hello, I used to live in a city (in another country) where I created my Spotify account. I then moved to another country and changed the location parameters in the settings, but I keep receiving concert recommendations for the other country I used to...
I had no problem playing explicit version of songs but today it stopped playing and I cannot find where I can verify that I am an adult. I'm trying to listen to new taylor swift album for godssake
I paid my premium individual account but I still listen to ads. I received a message stating that I will receive my bill by May 19. But why am I listening to ads? I wanted to pay again and I couldn't. I want Spotify to charge my account monthly. I ca...
When I go to my profile, I can change my gender and date of birth, but I can’t change my country.
Why do I keep getting repeated e-mails asking me to reset my password because suspicious activity has been detected on my account?Why is this happening?Why does this happen even though I always use a different and high-quality password?
I am getting charged for 2 accounts but I can’t remember any of the details for the other account so I can’t log in to cancel it, is there anything I can do?
I am logged in with the same account on my phone and pc. But my phone has the premium activated and my pc doesn't
My premium account disappeared and I started to use spotify without premium and with a different account name
I was playing music in school the music suddenly stopped I checked it and I was just on the log in screen I tried putting my log in info back in and it didn't work then after awhile I tried getting email log working which it didn't work as well