How three months of premium service can cost you $ 290 dollars ?

[dinosaurgaming]

 Well... for starters, in my country (chile) there is an offer of three months for a fee of $290 Chilean pesos ($0.44 USD). A few days ago, my father angrily callled me becouse he said I did somehing very expensive... it was a fee of $290 USD Spotify. They are supposed to be $290 Chilean pesos (0.44 dollars), but no. I like the premium service but this error con not be trusted. and I turned off the premium in my account dinosaur gaming.

[DasPeter]

Hello there @dinosaurgaming.

Have you confirmed they are $290 USD?

Were you only told this or have you verified it in the bank account?

[dinosaurgaming]

my faher is furious and technical service is not available at this hours

[dinosaurgaming]

they are definitely 290 dollars 😕

[DasPeter]

Hey @dinosaurgaming.

I just escalated your problem. You should hear from staff soon.

Hope this helps! ♫

[DasPeter]

Hello again @dinosaurgaming

I was told to direct you to the contact form. You can contact support directly here.

If you receive an automated email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually answers within 24-48 hours.

Hope this helps! ♫

[Destinykonez]

Cool, @daspeter, maybe you can help me now! I've sent 4 e-mails...

[Pricilla]

Hey @Destinykonez,

Welcome to the Community.

We can see that our Support team has already replied to your email. Please check your inbox and spam. 

Make sure to write back to them with any questions you might have. They'll get back to you as soon as possible.

Hopefully everything will be sorted shortly.

Thanks for bearing with us.