How to change Premium subscription

Solved!
Reply
Solution!

Re: How to cancel MOBILE Premium subscription

Rock Star 22
Rock Star 22

@francis_baello

 

To cancel and delete your payment info, do the following:

 

1. Go to your Subscription and payment overview --> http://spotify.com/account/subscription/

2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.

3. Check the box to 'Remove', and click 'Change' button,

 
Note: If you have your Premium active you won't be able to remove your payment info. That's why it's important to cancel before clicking UPDATE DETAILS.
 

Without any payment details, no new charges can be made, but if you're an iphone user, you do need to check your itunes subscriptions for Auto Renewals and turn it off for Spotify.

 

Here are Apple's instructions on how to do it:

 

https://support.apple.com/en-us/HT202039

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: How to cancel MOBILE Premium subscription

francis_baello
Regular
They don't WORK !!!!

Re: How to cancel MOBILE Premium subscription

Rock Star 22
Rock Star 22

@francis_baello

 

Does it show any error message or reason?

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: How to cancel MOBILE Premium subscription

francis_baello
Regular
WEBSITE DON'T WORK !!!!!!!!TRY TO UNSUBSCRIBE AND SEE FOR YOURSELF!!!!!!!!

Re: How to cancel MOBILE Premium subscription

francis_baello
Regular
WEBSITE DON'T WORK !!!!!!!!TRY TO UNSUBSCRIBE AND SEE FOR YOURSELF!!!!!!!!
Highlighted

Re: How to cancel MOBILE Premium subscription

Rock Star 22
Rock Star 22

@francis_baello

 

If you're paying through your mobile provider, it's them who cancel the service, since it's them who charge you for it in the first place.

 

Your Spotify account gets linked to your mobile number and that's it. No payment info is recorded in Spotify's systems, and therefore no charges can be made by them.

 

Get in touch with customer support by sending an email to support@spotify.com and one of the customer services agents will get back to you.

 

They'll help you out. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.


Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: How to cancel MOBILE Premium subscription

heyrenii
Newbie

I'm trying to cancel a FREE subscription that's been taking money from my account. when I go to "subscription" I don't get an update option, all I get is a box to go to a premium subscription!!!

Re: How to cancel MOBILE Premium subscription

Rock Star 22
Rock Star 22

@heyrenii

 

That usually means you're paying a different account from the one you're using.

 

Have you received any email receipts for your subscription purchases? Search for one of them in your email account. In them, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

Login with that username to the website to check the status of your subscription here:
 
 
In there you can cancel if you want to, and delete your payment info.
 
and also check your receipts here:
 
osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: How to cancel MOBILE Premium subscription

user-removed
Not applicable

i wish to cancel my spotify from my debt card how do i do that

 

Re: How to cancel MOBILE Premium subscription

Jvanya88
Newbie
There is no manage payment
SUGGESTED POSTS