To cancel and delete your payment info, do the following:
1. Go to your Subscription and payment overview --> http://spotify.com/account/subscription/
2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.
3. Check the box to 'Remove', and click 'Change' button,
Without any payment details, no new charges can be made, but if you're an iphone user, you do need to check your itunes subscriptions for Auto Renewals and turn it off for Spotify.
Here are Apple's instructions on how to do it:
Does it show any error message or reason?
If you're paying through your mobile provider, it's them who cancel the service, since it's them who charge you for it in the first place.
Your Spotify account gets linked to your mobile number and that's it. No payment info is recorded in Spotify's systems, and therefore no charges can be made by them.
Get in touch with customer support by sending an email to firstname.lastname@example.org and one of the customer services agents will get back to you.
They'll help you out. They take, at the most, 24 hrs to get back to you.
Don't forget to check your spam folder for responses as they may end up there.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.
I'm trying to cancel a FREE subscription that's been taking money from my account. when I go to "subscription" I don't get an update option, all I get is a box to go to a premium subscription!!!
That usually means you're paying a different account from the one you're using.
Have you received any email receipts for your subscription purchases? Search for one of them in your email account. In them, the Spotify username you're paying for is shown:
i wish to cancel my spotify from my debt card how do i do that