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How to change country after being invited into family account?

How to change country after being invited into family account?

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

  1. My Question or Issue

Hey guys,my girlfriend is from Philippines,and her account is registered there,her mother and brother are using it. We're living together in Ireland and she invited me to the group but i can't change my country to anything except Ireland. Is there a solution? Thanks

Reply
1 Reply

Hey there @wrduo-whr_eec!

 

Thanks for reaching out to us on the Community!

 

It's only possible to change your setting to a country you're currently in. 

 

If you'd like to share a subscription, she'll need to change her country to Ireland and use an Irish payment method to start a plan.

 

You can take a look at our Duo plan in case you decide to go that route.

 

We hope this info helps. We'll be here if you have any other questions.

ElenaModerator
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