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How to change separate premium subscriptions to the family plan

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How to change separate premium subscriptions to the family plan

We are currently paying for 3 seperate premium plans for the people in my family.  I see on the upgrade options that the family plan is only for users that are not currently premium members.  How can I consolidate the three accounts into a single family plan.  I do not want to just cancel the other 2 and resign up as they have playlists and radio favoirtes that they dont want to loose.

 

Thanks

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When you sign up for the family plan, everyone keeps their Spotify account.

 

They will NOT loose there playlists and music. Everything stays the same.

 

One account signs up for the family plan, and the other people join the plan but keep their same account.

 

You can check out the family help guide:

 

https://support.spotify.com/learn-more/guides/#!/article/spotify-family

 

Contact support if you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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2 Replies

Hi, and welcome to the community!

 

Unfortunately, the only way to subscribe to family is to terminate the premium subscriptions first.

 

Once you are all on the free plan, you can resubscribe all 3 in the family subscription.

 

Anthony

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Marked as solution

When you sign up for the family plan, everyone keeps their Spotify account.

 

They will NOT loose there playlists and music. Everything stays the same.

 

One account signs up for the family plan, and the other people join the plan but keep their same account.

 

You can check out the family help guide:

 

https://support.spotify.com/learn-more/guides/#!/article/spotify-family

 

Contact support if you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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