Plan
Premium
Country
Netherlands
Device
iPhone8
My Question or Issue
i had a premium acc that went ti free. Now, i wanted to change this to premium again. In my account settings, in the app, i could see i’m on free. Then you can also click on ‘premium’ and it says what premium is. Ok. But nowhere there is a button ‘get premium’. I can also read about premium, if i choose the premium button in the right corner. Here also: only information and no button to buy it! So, how should users without searching on laptop change to premium in their app on the mobile phone?
Solved! Go to Solution.
Hey, @MacMartino
Welcome to Spotify Community and thanks for contact us here.
About payments with other companies or services, choose the best option for you and get more information about each one, taking a look at the specific article below:
You can subscribe it through the mobile browser directly with Spotify.
Subscribe with other companies or services
Subscribe in your own mobile bill (only US)
If you need more information or have any other issue, let me know and I'll find the best solution for you!
Best Regards
hezorg (Luan Araújo)
Hey, @MacMartino
Welcome to Spotify Community and thanks for contact us here.
About payments with other companies or services, choose the best option for you and get more information about each one, taking a look at the specific article below:
You can subscribe it through the mobile browser directly with Spotify.
Subscribe with other companies or services
Subscribe in your own mobile bill (only US)
If you need more information or have any other issue, let me know and I'll find the best solution for you!
Best Regards
hezorg (Luan Araújo)
So they explain what Premium is, but di not give an option to activate it? Weird. Why not make a bitton in the mobile app to buy it??? What bad for conversion
Hey, @MacMartino
You can subscribe the Premium tapping the button "Premium" or if you are having trouble on that, you can access your Spotify Account and try to do it through it.
Let me know if you can do it.
Best Regards
hezorg (Luan Araújo)
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…